In order to return the ordered products or make a complaint, please follow the steps below:
Prepare the necessary documents
Fill out the return/complaint form and attach it to the returned goods.
Pack the products safely
Regardless, whether you are returning the goods or making a complaint, please send back the products together with all accessories received.
Send back the products
In accordance with the applicable law, you have 14 days to withdraw from the purchase contract and return the goods. To withdraw from the contract, send the goods together with the above-mentioned documents to our address:
1240.design sp. z o.o.
Kolneńska 4
02-242 Warsaw, Poland
Get refund
We will refund the payment within 14 days using the same method of payment as used by while placing your order, unless we expressly agree to a different method of return, which does not involve any additional costs for us.