In order to return the ordered products or make a complaint, please follow the steps below:

Prepare the necessary documents

Fill out the return/complaint form and attach it to the returned goods. Please also attach a proof of purchase or its copy.

Pack the products in the original packaging

Regardless, whether you are returning the goods or making a complaint, please send back the products in the original packaging together with all accessories received.

Send back the products

In accordance with the applicable law, you have 14 days to withdraw from the purchase contract and return the goods. To withdraw from the contract, send the intact goods together with the above-mentioned documents to our address:

1240.design sp. z o.o.
al. Wyścigowa 14a / 204
02-681 Warsaw, Poland